Why Ibizai curates, why CEMI builds
Ibizai is the guide — independent, vendor-neutral, focused on helping you understand what AI actually does for your business and what it does not. CEMI is the build-and-operate arm: the team that takes the chosen tools, integrates them with your knowledge and your stack, and runs them alongside you. Same family, two distinct roles — so the recommendation is honest, and the execution is accountable.
This Suite reflects a simple curatorial discipline: we only include tools we have shipped, watched in production, and seen pay back. Built on frontier models (Gemini, Claude, GPT) but wrapped in workflows, guardrails, and your own knowledge — and grounded in the realities of operating in capital-constrained, multi-jurisdictional, multilingual markets where shiny demos rarely survive contact with the org chart.
The Tool Inventory
Three tiers — Basic for everyday assistance, Optimum for active automation, Premium for strategic intelligence.
Tool Index →Basic — Reactive Helpers
Everyday productivity tools your team uses on demand.
- Ask
AI Q&A across your business knowledge — instant answers, with sources.
- Draft
Documents, emails, proposals, and reports drafted in your voice.
- Translate
Multilingual translation with cultural and industry context.
- Summarize
Meeting, document, and conversation summaries with action items.
- Search
Smart search across your files, drives, and SaaS tools.
- Vault
Secure private knowledge base — your data stays yours.
- Inbox
Email triage, smart replies, and follow-up reminders.
Optimum — Active Assistants
Includes everything in Basic.
- Insights
Data analytics and natural-language dashboards on your business KPIs.
- Workflows
Automate repetitive processes across your tools and teams.
- Customer
AI-powered customer service with sentiment, routing, and escalation.
- Sales
Lead scoring, outreach drafting, and pipeline intelligence.
- Hire
Recruiting copilots — JD writing, screening, structured interviews.
- Learn
Personalized employee learning paths with progress tracking.
- Compliance
Continuous regulatory monitoring and policy-aware checks.
Premium — Strategic Intelligence
Includes everything in Basic and Optimum.
- Strategy
Strategic AI advisor for planning, market analysis, and decisions.
- Twin
Digital twins that replicate your experts, processes, and decisions.
- Forecast
Predictive analytics for demand, revenue, and operational KPIs.
- Risk
Risk intelligence — early signals, scenarios, and mitigation playbooks.
- Innovate
R&D and innovation copilot — ideation, prototyping, market sensing.
- Helpdesk
Custom-branded AI helpdesk with your knowledge base, links, and media.
Which tier fits your business?
Three questions — your recommendation in under a minute.
Featured Build
Custom Helpdesk, Customer Service & Acquisition Assistants
We design and deploy AI assistants trained on your own knowledge — products, services, regulations, history, FAQs — and combine them with curated links, videos, and multimedia. Your customers get instant, accurate, on-brand help. You get a 24/7 channel that converts.
What we build for you
- Curated knowledge base — your documents, regulations, FAQs, internal expertise.
- Multimedia answers — embedded videos, PDFs, infographics, downloadable guides.
- Smart links — the assistant routes to the right page, form, or human when needed.
- Anti-hallucination guardrails — answers cite sources; no invented facts.
- Multilingual support — serve customers in EN/ES/FR (or any language you need).
- Lead capture — qualified inquiries flow into your CRM with full context.
Live Case Study
CCIFD — Franco-Dominican Chamber
We built Thomas, an AI assistant for the Franco-Dominican Chamber of Commerce that answers investment questions, cites Dominican law and decrees, surfaces the 2025 ProDominicana Investment Guide, and routes qualified leads to the chamber's team.
Member companies
150+
Languages
ES / FR / EN
Knowledge base
50K+ tokens
Hallucination rate
Near zero
Group / Holding Edition
One platform for the whole portfolio
Built for diversified holdings with multiple, often unrelated, business lines under one roof. Every subsidiary gets its own AI assistant — trained on its own knowledge, speaking in its own brand voice, serving its own customers. The holding gets one contract, one ROI dashboard, and one governance console across all of them.
Shared core, isolated vaults
Each subsidiary's data, prompts, and knowledge stay in its own vault. No cross-contamination, no shared training.
Per-brand voice & language
Each BU keeps its persona, tone, and customer experience — Pandora doesn't sound like Billabong, and neither sounds like a chatbot.
Cross-BU benchmarking
See which subsidiary's helpdesk converts best, which is overspending on tokens, and where to replicate winning playbooks across the group.
One legal & compliance console
Your General Counsel monitors AI usage, prompt logs, and incidents across every subsidiary from one screen — across jurisdictions and regulators.
Group volume pricing
One contract, one invoice, group-volume rates — instead of seven SaaS vendors, seven onboarding cycles, and seven separate compliance audits.
Six principles behind every tool
How we keep business AI useful, safe, and aligned with your brand.
Grounded, not guessing
Every answer is tied to your data, your documents, or cited public sources — no fabrication.
Human-in-the-loop
AI suggests; your team approves the irreversible steps. Auditable trail at every stage.
Your data stays yours
Private vaults, no training on your inputs, regional hosting where required.
Multilingual by default
Built trilingual (EN/ES/FR) and extensible — meet your customers in their language.
Works with your stack
Integrates with Google Workspace, Microsoft 365, Slack, your CRM, and your databases.
Measurable from day one
Built-in analytics: time saved, satisfaction, accuracy, ROI — visible from week one.
How it works under the hood
Best-in-class models, your knowledge, your governance.
Frontier models
We orchestrate Gemini, Claude, and GPT — picking the best model for each task automatically.
Connected to your world
Drives, CRMs, databases, websites, ticketing — your assistant sees what your team sees.
Your team in the loop
Reviewers, approvers, and escalation paths so your people stay in control of the high-stakes calls.
Simple, scale-aware pricing
Three plans, two regional pricing tiers, annual or month-to-month.
Individual
For solo professionals and consultants.
Latin America & Caribbean
$79 / mo
$59 / mo billed annually
Europe & North America
$149 / mo
$119 / mo billed annually
Team
For SMBs and departments — up to 10 users, collaborative vault and workflows.
Latin America & Caribbean
$299 / mo
$239 / mo billed annually
Europe & North America
$599 / mo
$479 / mo billed annually
Enterprise
For organizations with custom integrations, SSO, and SLA.
Latin America & Caribbean
from $799 / mo
Europe & North America
from $1,499 / mo
Group
For holdings with multiple subsidiaries — shared platform, isolated vaults, group rates.
Custom pricing
One contract, group-volume rates across all subsidiaries. Contact us for a tailored quote.
Annual plans include training, onboarding, and one custom workflow.
Group rates available for chambers, associations, and cooperatives.
Indicative starting prices. Exact pricing based on scope, seat count, and integration complexity — contact us for a quote.
Get a quoteReady to see it on your own data?
30-minute demo. We bring a curated tool set; you bring a real use case from your business.
Request a demoReady to Get Started?
Request your personalized program today. Tell us about your goals and we will design a learning experience that fits your needs, schedule, and budget.